Delivery & Returns

DELIVERY

Delivery within Greece is 3.5 euros and for all orders upon 75 euros delivery is free of charge. Delivery within Attica takes 1-3 working days, while for the rest of Greece 3-5 working days.

For international shipments, delivery and charges apply as follows:

EU: Delivery within 5-10 working days. Delivery charge 40 euros.

Cyprus: Delivery within 5-10 working days. Delivery charge 10 euros.

UK: Delivery within 5-10 working days. Delivery charge 40 euros.

Rest of the World: Delivery within 5-15 working days. Delivery charge 70 euros.

 

RETURNS POLICY

Clothing & swimwear can only be returned or changed for a smaller/ bigger size or for a different product.

In case the reason for returning a product is due to a company’s error, we undertake to cover the cost of the product return.

Returns on swimwear items are accepted only if the hygiene sticker is intact.

ÈTHER reserves the right to refuse returns that are unauthorized and/or not sent in accordance with the return policy detailed online and in the Return Instructions accompanying the order. In the case of unauthorized or non-standard returns, the purchased items will be returned to the shipping address specified in the original order.

 

RETURN FEES

Greece: Returns from Greece are free of charge, using our Speedex courier account. Please call Speedex to arrange pick-up and request to charge the recipient: ETHER, Panepistimiou 65, 10564, Athens, Greece.

Rest of the World: Please send us an e-mail at info@etherofficial.com regarding your return. 

EU: 30 euros

UK: 30 euros

 

RETURN INSTRUCTIONS

Just follow these easy instructions and make sure you send your item(s) back to us within 30 days from the date you received your order:

1. Please visit https://www.etherofficial.com/return-form, fill the form, quoting your order number which was included in the original order confirmation email and specifying the specific items to be returned.

2. You will then receive an email confirming your returns request and information about the refund. 

3. As soon as we receive and accept your returned package, we will contact you confirming receipt of your return.

Feel free to contact us at info@etherofficial.com for any additional information and/or clarification you may require.

To return an item, please click here.

 

MISCELLANEOUS

  1. Force majeure: If due to force majeure (i.e. adverse weather conditions, strikes, etc.), the courier fails to deliver you the products within the set time-limit ETHER shall not be liable for any situation arising without its fault and shall do whatever is humanly possible for your best service.
  2. Modification of Terms: The website www.etherofficial.com reserves the right to modify or renew the terms and conditions regarding transactions. The company undertakes to update the present text for any modification of or addition to the terms.

– éther
Customer Care